Terms, Privacy & Refund Policy
📜 Terms of Service
1. Service kya hai
Banao.cloud ek AI-powered website builder hai. Aap describe karte hain, hum AI se website generate karte hain. Websites HTML format mein banti hain jo aap preview, edit, download, ya hamari service par live publish kar sakte hain.
2. AI Credits
- Service credits par chalti hai — naya website, edits, aur publishing sab AI Credits use karte hain. Har action ka cost pehle dikhaya jaata hai.
- Naye account ko free trial credits milte hain. Baaki credits paid plans se kharide jaate hain.
- Credits transferable nahi hain aur cash mein convert nahi ho sakte.
3. Aapki zimmedari
- Aap jo content generate/publish karte hain uski legal zimmedari aapki hai. Illegal, hateful, misleading, ya kisi aur ke copyright wala content publish karna mana hai.
- Ek account ek user ke liye hai. Fake accounts bana ke free credits lena system ka misuse hai — aise accounts band kiye ja sakte hain.
4. AI-generated content
AI se bani websites mein galtiyan ho sakti hain. Publish karne se pehle content khud check karna aapki zimmedari hai. Generated website ka istemaal aap apne business ke liye freely kar sakte hain.
5. Service availability
Hum service ko hamesha available rakhne ki koshish karte hain, lekin downtime, updates, ya technical issues ho sakte hain. Kisi bhi loss ke liye hamari liability aapke diye gaye payment tak limited hai.
🔒 Privacy Policy
Kya data collect karte hain
- Account info: Email address (login ke liye)
- Aapka content: Jo websites aap banate/edit karte hain (taaki aapke account mein save rahen)
- Payment proof: UPI payment screenshot jo aap WhatsApp par bhejte hain (credits add karne ke liye)
Kya NAHI karte
- Aapka data kisi ko bechte nahi hain
- Aapki card/bank details store nahi karte (payment seedha UPI se hota hai, hum sirf confirmation dekhte hain)
- Zaroorat se zyada data collect nahi karte
Data kahan rehta hai
Aapka data Supabase (secure cloud database) mein store hota hai. Website generation ke liye aapka prompt AI service ko bheja jaata hai — sirf website banane ke kaam ke liye.
Aapke rights
Aap kabhi bhi apna account aur data delete karwane ke liye humein contact kar sakte hain. Contact: WhatsApp (site par diya gaya number).
💰 Refund Policy
Kab refund milega
- Payment ho gaya lekin credits 24 ghante ke andar account mein nahi aaye — poora refund ya credits, aapki choice
- Duplicate payment ho gaya (galti se do baar) — extra amount ka poora refund
- Technical error ki wajah se credits kat gaye lekin website generate nahi hui — utne credits wapas
Kab refund nahi milega
- Credits use ho chuke hain (website generate/edit/publish ho gayi) — kyunki AI cost turant lag jaati hai
- Generated website ka design pasand nahi aaya — aap edits se change kar sakte hain, ya naye prompt se dobara bana sakte hain
- Purchase ke 7 din baad ka request